Terms of Use
Last Updated: March 30, 2025
Welcome to Vets Near Me
Welcome to the Vets Near Me website ("Site"), accessible at vetsnearme.com.au. These Terms of Use govern your use of our website and the services we provide. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Vets Near Me website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use our Site.
2. Services Description
Vets Near Me is an online platform that connects pet owners with veterinary professionals and animal clinics across Australia. We provide a directory service that allows users to find, compare, and contact veterinary service providers for various needs including routine checkups, emergency care, specialized treatments, and other pet-related services.
3. User Information and Third-Party Sharing
3.1 Information Collection
When you use our services, you may provide personal information through contact forms, appointment request forms, or other interactive features on our Site. This information may include, but is not limited to:
- Your name
- Email address
- Phone number
- Physical address
- Pet information and healthcare requirements
3.2 Sharing with Third-Party Veterinary Providers
PLEASE NOTE: By submitting your information through our Site, you explicitly acknowledge and agree that:
- Your contact details and pet information will be shared with third-party veterinarians and animal clinics listed on our platform.
- These third parties are independent businesses and not employees or representatives of Vets Near Me.
- Vets Near Me does not control how these third parties store, use, or handle your information once it has been shared with them.
- Third-party veterinary providers may contact you directly regarding your service requests.
- Third-party veterinary providers may maintain their own databases and records of your information according to their own privacy practices.
3.3 Consent to Data Sharing
By using our services and submitting information through our forms, you expressly consent to:
- The collection of your personal information as described above
- The sharing of your information with relevant third-party veterinary providers to fulfill your service requests
- Being contacted by these third parties regarding your pet care requirements
4. User Accounts and Registration
4.1 Account Creation
Some features of our Site may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.
5. User Conduct and Prohibited Activities
When using our Site, you agree not to:
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Submit false or misleading information
- Interfere with the proper functioning of the Site
- Attempt to gain unauthorized access to any portion of the Site
- Use the Site for any unauthorized commercial purposes
- Harass, threaten, or intimidate veterinary providers or other users
6. Intellectual Property
6.1 Site Content
All content on the Vets Near Me website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Vets Near Me or its content suppliers and is protected by Australian and international copyright laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms.
7. Third-Party Websites and Services
7.1 External Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Vets Near Me. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7.2 Veterinary Services
Vets Near Me is not responsible for the quality of care, timeliness, or conduct of any veterinary professionals you engage through our platform. Any professional relationship formed is between you and the veterinary provider, not with Vets Near Me.
8. Disclaimer of Warranties
8.1 Service Provision
The Vets Near Me site is provided on an "as is" and "as available" basis. We make no warranties or representations about the quality, accuracy, reliability, suitability, or availability of the veterinary providers or services listed on our Site.
8.2 Veterinary Care
Vets Near Me does not endorse, guarantee, or take responsibility for the quality of care provided by veterinarians or clinics listed on our platform. We recommend that users conduct their own due diligence before engaging any veterinary provider.
9. Limitation of Liability
To the maximum extent permitted by law, Vets Near Me shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or services, or from any actions or decisions made by veterinary providers you connect with through our platform.
10. Indemnification
You agree to indemnify, defend, and hold harmless Vets Near Me, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.
11. Modifications to Terms
Vets Near Me reserves the right to modify or replace these Terms at any time. If we make material changes, we will notify users by posting the new Terms on this page. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
12. Termination
We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
14. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved through negotiation in good faith. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with Australian arbitration laws.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@vetsnearme.com.au
By using the Vets Near Me website, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them.